Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Website Control Panel you can find an exhaustive Help section offering heaps of help articles and frequently asked questions. They are contributed by our support team of skilled techs. Just type in your question and our smart software will return the most appropriate answer.

  • Top quality support service
  • Instructional Video Clips

  • If you would rather watch how a task is accomplished or how an issue is taken care of, rather than just reading about it, then take a look at our compilation of educational video tutorials. They cover plenty of different topics and will help you swiftly understand how to work with our Website Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 technical support service and a one–hour support ticket response time guarantee. Our practiced techs will be available to you 24x7x365 to answer your enquiries and to resolve any problem that you could possibly have. Just send a ticket from the Help Center and we’ll reply back to you in a flash.