Installation and Troubleshooting in VPS Servers
The upgrade comes with sixty minutes of custom work on your web server, so in case you obtain any one of our VPS servers packages, you'll be able to take full advantage of this service and have our admins do various tasks that you are unable to do yourself or you have no time. They're able to install and set up any piece of third-party software for you if the installation is complex or they can troubleshoot any program that does not work properly for some reason. You'll be able to add the upgrade to your plan as many times as you need depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your server also, but in case you require more than that, you can always add the Installation & Troubleshooting upgrade with a couple of mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated servers we offer at any time that you need it. In case you need some custom work from our admins just after your web server is set up, you can order the upgrade during the server signup procedure, or when you need something to be executed afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with an hour of work from our admins on your server, so if you experience any problems to install a third-party piece of software or some application gives errors and does not work the way it should, our experts shall help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it comes with.